How to Cancel Order in Foodpanda

This guide will show you exactly how to cancel Foodpanda order.

Don’t forget, Foodpanda connects different restaurants to customers allowing customers to place orders from the comfort of their homes.

When an order is placed the restaurant is notified and preparations start after a window period. This window period is where cancellation or update on the order can take place.

Let’s say after placing your order you now have a change of mind, and you want to cancel your order, now how do you do that?

The following paragraphs explain that.

How to Cancel Order in Foodpanda

It’s simple, right on the app all you have to do is go to live chat and ask for a cancellation of the order. Of course, the success of this depends on if you’ve not gone passed the window period. If you’ve gone passed the window period nothing can be done.

Alternatively, according to the Foodpanda cancellation term, you can speed up your cancellation by calling directly the restaurant and supplying your order number.

Other questions asked by Foodpanda Users:

Will I get a refund if I cancel an order on Foodpanda?

Of course, you’ll get a refund when you cancel an order successfully on Foodpanda.

How can I get a refund from Foodpanda?

When an order cancellation happens you’re automatically due for a refund. It can take up to 14 days depending on the payment method to get a refund. If it takes too long for our fund contact the support via the live chat button on the app.

Why was my Foodpanda order not cancelled?

There are conditions that your order cannot be cancelled: It could be the meal has already been prepared or the delivery guy has been dispatched.

Read Also: How to Remove Credit Card from Foodpanda

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