How to Contact Palmcredit – Palmcredit Customer Care Number and More!

This guide will show you how to contact Palmcredit customer support, provide all the available contact details, common issues faced by users like you, solutions and when it’s necessary to reach customer support.

Palmcredit is a loan app that allows the public to apply for quick loans and qualified persons are given.

However, sometimes issues arise ranging from repayment to loan reimbursement not getting to the destination. A lot can happen which will warrant reaching the customer support.

I’ll like to list what in so many cases has warranted calling the customer support.

Common Issues

  • Inability to repay the loan on the due date.
  • Loan not getting to the destination bank account.
  • Repayment is done but not reflected on the app. Have seen cases like this where the loan has been repaid but the status doesn’t reflect on the app. This can lead to accruing penalties for the late payment of the loan.

Before going ahead to calling customer support try the following fixes.

Possible Fixes

  • Check if your app is up to date, if it’s not go to Google Playstore and update the app.
  • If your loan repayment is not going through at the moment it could be your bank network is up at the time. You can try again later.
  • If the problem persists try using another ATM card.
  • If you can’t still solve the problem then it’s time to call customer care.

Why you need to call the Palmcredit customer care number and don’t waste time about it:

If you’ve been loaned money by Palmcredit and you have a problem paying up please do well to contact them and maybe plead for an extension.

Of course, this will not stop the late penalty from accruing but may at least stop them from sending messages tagging you “criminal” as they have done in some cases in the past.

Not only Palmcredit does that, but other loan apps in Nigeria also do that too. Look below screenshots to see for yourself.

Palmcredit Contact Details

Palmcredit Customer Care Number

Phone Number: 017001000 – open Monday to Friday between 9am to 6pm.

Palmcredit Customer Care Email Address

Email Address: support@newedgefinance.com

If you have difficulties reaching them with the phone line try sending them an email.

It’s clear that you should take your loan repayment serious to avoid unnecessary embarrassment. Unfortunately, there’s no Palmcredit Whatsapp number at least I couldn’t find it during my searching.

Physical Address

Other users were interested in finding Palmcredit physical location, through my searching I couldn’t get their address. This doesn’t mean in any way that they are a scam, in fact, most businesses like this operate without a physical address.

If you have any more questions you can ask in the comment section below.

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