Sometimes people just want to stop receiving alerts from a particular bank in Nigeria. This is mostly to keep the account activities from monitoring eyes or to avoid paying those ridiculous charges as SMS alert fees (common with zenith bank).
First of all, know that this is possible in all Nigerian banks. Secondly, know that the way to get this done is by visiting the bank. Another way you can do this is by chatting he support through your mobile app.
We will list and discuss the process involved in these 2 solutions.
How to Deactivate SMS Alert in all Banks in Nigeria
Going to the bank
- Visit your banking hall.
- Ask to deactivate SMS alerts on your account.
- You’re being given a form to fill, fill it accordingly and return.
That’s it, the change will take effect in less than 24hrs.
My experience deactivating SMS alert on my Zenith bank account: I visited the Zenith banking hall nearest to me. Asked to stop receiving SMS alerts, I was given a form called “Indemnity for SMS Alert“. I filled it and returned it to the bank. That was all.
Through your Mobile
Assuming you’re not close to where your bank is you can turn to your mobile banking app. Just locate the “Support” tab on the app and chat with the customer representative.
A form will be sent to you to fill online and submit. If done correctly the change can even be effected faster than the banking hall.
I’ve had to chat with Access bank support a couple of times when I had issues, it’s fast and convenient. So, you can try it for your bank.
That’s it with our guide.
One might be asking, why would anyone want to deactivate SMS alerts from his/her bank?
The reason is obvious, in forums (like Nairaland) I see many people complain about Zenith bank SMS monthly charges.The charge some times doesn’t add up as it can be ridiculously higher than what was expected.
Not only with Zenith bank but also other banks. Access bank has given me charges I think is way higher than what it should be. It doesn’t come at the end of the month but as the month progresses.
Not ready to turn off the SMS service though since I think it helps me keep an eye on what is happening on my account. Come to think of it, in case of an attack on your bank account how do you know when you don’t receive alert. May be one has to give a good consideration before switching the plug.
Read Also: How to Retrieve BVN without Phone Number.